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Customer Service

Shipping & Delivery
Massic Sports charges a flat rate for shipping any purchases. This rate is visible on checkout and is only available for selection for South African citizens.
Returns & Replacements
Items that are found to be damaged or faulty on delivery must be reported as such to website@massicsports.co.za at which point further arrangements will be made.
Ordering
Ordering an item is as simple as adding it to your Shopping Cart and following the checkout process.
Payment, Pricing & Promotions
Payment on the website is made via PayFast. You will be directed to PayFast in order to complete the purchase. For more information on PayFast please visit www.payfast.co.za
Viewing Orders
To view an Order you will need to log in to your account on the website. This can be done by clicking on a menu item and from there selecting My Account at the bottom of any page. Once in your account you can view all orders that are in progress or all past orders linked to your account.
Updating Account Information
User information can be updated in the My Account section of the website once you are logged in.